Safety

Incidents & safeguarding

Every concern logged, owned and followed through.

Fall: Edith Walker

ModerateUnder review8 Nov · Alex Morgan

Found on bedroom floor at 07:30 call. No visible injury, GP visit requested.

GP review bookedSensor mat referralFamily informed

Medication refused: Arthur Bell

LowOpen10 Nov · Alex Morgan

Tamsulosin refused (nausea). GP informed.

Monitor at next call

Missed visit: Raj Sharma

ModerateOpen10 Nov · Jordan Lee

11:00 visit had no check-in. Client contacted, safe and well.

Investigate causeNotify council commissioner

Pressure area: Margaret Evans

LowClosed5 Nov · Alex Morgan

Redness on sacrum noted. District nurse reviewed; cream prescribed.

Repositioning chartClosed after review 7 Nov

Safeguarding concern: Doris Green

HighReferred3 Nov · Registered Manager

Unknown caller pressuring Doris for bank details. Reported to council safeguarding.

Safeguarding referral sentFamily informedCall blocker fitted

Sacrum redness, 5 Nov. Reviewed by district nurse. Closed.